Columbia, MO Local 573-256-1991 Toll Free 877-669-4826
303 Business Loop 70 East,Columbia,MO 65201
Missouri's #1 Shuttle Serving the St Louis and Kansas City Airports
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MO-X/Doc & Norm Direct Policies

We respect and are committed to protecting your privacy. We will collect personally identifiable information ONLY if you make a reservation on our site. Our purpose for collecting information is to allow us to communicate with you regarding your travel arrangements with MO-X/Doc & Norm Direct. We DO NOT store information on our server from your browser such as your IP address, cookie information or the page(s) you visited. We DO NOT sell your personally identifiable information to anyone NOR do we share your personal information with anyone.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software provided by DigiCert is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information. We do not collect and/or store credit card information on our servers. Your credit card transactions take place via a secure payment portal not associated with MO-X/Doc & Norm Direct.

● Reservations can be cancelled on-line or by calling the MO-X/Doc & Norm Direct office.
● Reservations can be cancelled for a full refund if done at least 24-hours prior to departure time.
● If you have purchased a round-trip, you may receive a refund for the return portion of your trip as long as it is cancelled 24-hours prior to the trip departure time for that portion of your reservation.
● If cancelled less than 24-hours in advance, the reservation is non-refundable, but MO-X/Doc & Norm Direct will provide a credit for the full amount which can be applied to a future reservation. Credits never expire.
● Reservations made less than 24-hours prior to departure time are non-refundable but are eligible for a credit as described above.

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